First seen April 15, 2016. Last updated on February 04, 2023.

The credit card charge "SOFTMOC 8464 WHITBY ON - SHOE STORES" was first recorded on April 15, 2016. It has been flagged as suspicious by our users.

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Sylvie on May 12, 2018

Shows store

w smith on August 02, 2018


Geraldo on December 31, 2018

Scam on this store on December 28 - 2018.

Srdjan on May 03, 2019

15 fake transactions on softmoc 8464 Whitby

Ollie Mazurek on June 21, 2019

My Toronto bank a softmoc 87 dollar fake charge 20 June

Sam Nguyen Jun 12, 2019 on July 10, 2019

1 fake transaction on softmoc 8464 Whitby 67.79

Shivani bajaj on July 15, 2019

I am charged $135 something. Even I didn't use the card and didn't purchase anything. So i want you to refund me as soon as possible.

Omar on December 20, 2019


Thomas on February 03, 2020

Also had two charges from SoftMoc on my CC which were not mine. Reported it and was issued a new CC.

Chris on February 13, 2020

Had multiple fraudulent charges from soft moc (never purchased anything from there). reported it to CC and they are investigating

gilles on April 14, 2020

i got 2 different transaction done at 48$ a piece.. very upset

Ruhul on April 30, 2020

fake transaction of CAD 91.97 on April 28

waqas on May 04, 2020

i also got charged 2 transaction of $500

Mike on May 17, 2020

Charged CC $101.69 on May 16, 2020. Bank blocked card, cancelled, and issued new card. Under investigation.

Michelle on June 10, 2020

862.20 to my capital one card. Total fraud

Ria on June 30, 2020

Fraudulent transactions by SOFTMOC 8464. I've never been to whitby, never ordered from them online as well. My bank blocked it but it is clear that someone at softmoc is doing this or using their name. This needs to be investigated.

Claud on July 16, 2020

Five (5) unauthorized transactions by SOFTMOC 8464 WHITBY CA, total of almost $1,000 CAD. Reported to Softmoc customer service but they were unhelpful and defensive, saying there is nothing wrong on their end. Couldn't explain why I did not receive order confirmation emails on any of these so called orders on mine. Somebody please investigate Softmoc. Looks like there is internal fraud happening within this company.

RDH on July 31, 2020

$ 339.15 fraud july 2020 , capital one is taking care of it .

Lilita Boden on August 07, 2020

I have a fraud charge of 360.87 on my credit card on August 2, 2020.

Hope W on September 03, 2020

$339.15 at SOFTMOC 8464

Ryley L. on October 13, 2020

$418.08 at softmoc 8464

christina on October 17, 2020

got the same issue, softmoc 8464 for 514.13

john van mook on October 19, 2020

Charge of 436.86 softmoc 8464

claire on October 25, 2020

$333.34 charge on my credit card on october 22nd

Softmoc 8464 Whitby On on November 03, 2020

Fraud charge of $760.49 Nov 2nd. Working with Visa

will go to police on November 25, 2020

Was charged 200 cad without ever having been there! Will report to police!

anon on December 03, 2020

an attempt was made on my credit card. looked up the business on google maps and looks very sketchy...I have never been to this place and I would not be surprised if this place wasn't actually a warehouse and is not actually associated with softmoc and is a fake business selling stolen goods or is laundering money.

TorontoGuy on December 04, 2020

Happened to me today. It’s Fraud. Going on 2 years now. Obviously large scale and SoftMoc is in on it.

Nic from Montreal on December 07, 2020

340$ today... Reported it to my credir card company

Rozsa Meszaros on December 11, 2020

SOFTMOC 8464 WHITBY ON 78,39 $ on my credit card

Boggy Cherny on December 18, 2020

$1238.96 from SOFTMOC 8464 today at 7:39 pm MST. I live in Edmonton so not sure how a charge from Whitby, ON was put to my card.

Amanda from Nanaimo British Columbia on January 05, 2021

Noticed $564 spent at Softmoc 8464 Whitby ON. I live in BC so I was super confused. This happened yesterday and was lucky to have caught this the same day. Complete fraud.

Lyne St-Gelais on January 12, 2021

À charge on déc 22nd, 2020

E.Koekemoer on January 14, 2021

Charges on 13 Jan 2021!!4 charges ads up to 500$CAD!I live in Alberta!

Matt on January 25, 2021

Two charges today on my CC - both over $450 and I don't live in Whitby. Reported to my CC for fraudulent charges.

sonpec on February 02, 2021

SOFTMOC 8464 charge found on my CC. Fraud reported to CC company- cancelled CC. I have also reported this to the RCMP and DRPS - as should everyone with this charge. SoftMoc isn't going to do anything about this. Reporting it to the proper authorities is the only way to get it investigated. The more people who report, the better the chances are that they will take them seriously and actually look into it.

Buckeye on February 12, 2022

On my visa account.....I have found 3 days later.....calling bank now!!!!! &^%$!!!!

Shaun on February 23, 2022

Two charges 2 days ago - one for $293 and one for $324. It's pathetic to find out that this store has been used as a fraud vector so many times in the past. Are they cloning the credit cards or is Softmoc just accepting credit card numbers on a napkin??

gulshan on November 23, 2022

unknown transaction by this softmoc on my card

Leo on November 27, 2022

nov 25 2022 softmoc 8464 transaction among 243,15$

Shay on December 09, 2022

This is a scam and charged almost $2500 on my credit card.

Dan on February 04, 2023

the only charge I had in the months before this scam where with walmart ... wonder if it is not the same for some of you ...maybe ...

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