The credit card charge ARCHIVES CA DUBLIN has been submitted by a user looking for information.

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Sheila Richard Friesen on September 02, 2015

What is archives ca dublin

Brian Owens on May 19, 2016

Have it also on my statement. Will be calling credit company to stop.

merlin b closson on July 01, 2016

June13/16 Archives ca dublin fraudulent credit card charge of: $1,028.13 $

It could be connected to or via "My Heritage Family tree" on July 06, 2016

I cancelled this illicit charge 5th of February 2016 and was assured it was cancelled. However, it continues and they now owe me a refund of 47.96, plus interest, plus $100.00 to cover my costs. Don Beckett

Archives ca. Dublin on July 27, 2016

All I know is that it's taking $ 11.50 . VISA said go to them for for refund. So far. No success. Any Ideas ??????

ARCHIVES CA DUBLIN IE on July 29, 2016


Barb Moxin on August 17, 2016


Archives CA Dublin on August 24, 2016

About a year ago I got on a Website about doing your Irish roots (Family Tree). I subscribed to it but I soon decided I didn't want it anymore because I still had lots of my Canadian roots to do. I thought I cancelled but $11.99 is still being taken off on my Visa Credit card. I started getting the $11.99 off in September/2015 and it still being taken off! Better now than ever I just seen your ad about this last night on the Internet. What do I do? Go to the Bank where I got the Credit Card in the first place? JAH

Patrick Majekodunmi. on August 31, 2016

About six months ago, I was surfing the web to find out some information about the location of a friend. I only used this site once and couldn't remember which one it was. Ever since then, I have been getting a bill of $11.99 being charged to my Visa Credit card every month by this Company called ARCHIVES CA DUBLIN. I have been trying to get my Bank Intervene on this charge but they said I have to phone the company responsible but to no avail. . I don't remember signing for any contract with this company at all and would therefore like to stop them from charging more money to my credit card without rendering any service to me. dublin on September 01, 2016

can not stop this

Jean Walsh on September 14, 2016


Not sure what the Company is on October 04, 2016

I thought I cancelled it way back in September, 2015 but it is still being taken off my Visa. I do not remember what the name of the Company is. It had something to do with finding your Irish Roots. How can I get in touch with them if I don't know their name? VISA told me to call them?!!!??@&$)(;:/-.,?!',.??? JAH

Vincent Clarke on October 29, 2016

I have contacted my credit card and reported that each month I get charged 11.99 and to get in touch with Archives Ca Dublin ire and I still get billed every month.. i WOULD LIKE THIS TO BE INVESTIGATED. Thxs..

Jane Cowan on November 13, 2016

I am presently on the phone to my bank. They cannot find an e-mail address or phone number for this same $11.99 charge. Their Security is going to make a fraud report. Then I will have to change my credit card as the only way to block them. In other words, the company is NOT in the Republic of Ireland, nor is it one of the genuine sites. It is not an official site from Dublin, California either. So making this report and getting a new card is the only option I have

Stephanie on March 13, 2017

This company keeps on charging 11.99 on my credit. Does anyone know the phone for this company

Janice on March 16, 2017

I am having the same problem, has anyone been sucessful finding this company?

Ken Cruise on March 16, 2017

I called My Heritage and was given the following phone number: 1-888-896-4442, and successfully made contact. ;The company is and has a website.

Verla on March 18, 2017

I have no idea who this is but they keep charging my credit card need to stop it! How?

Archives ca dublin on March 23, 2017

This is one of those 7-day trial for $11.99 tricks. If you don't tell them they will automatically charge your card monthly. They have a website ( it takes a bit of maneuvering but I eventually was able to get to manage my account and unsubscribe.

Natalie on may 20 2017 on May 21, 2017

Keep charging on my credit card 11.95 what Is the phone number is this a scam on June 14, 2017

your scamming me out of $11.99 every 2th of the month and for what for????. Please stop bank has been notified of this fraud....

vincent clarke on June 16, 2017

I was charged 11.99 monthly and couldn't get a hold of them so had my credit card changed and they reappeared on my new card.. This is freakin me out. What to do?

GD Walker on July 17, 2017

I found the cancellation site... just received cancellation verification back ....from 1-888-896-4442

Michele on July 26, 2017

the only way you can use the 1-888 number is if you have a US zip code. Im from Canada and cant use that system. There is no push 0 for operator. Frustrating. I will try the web site

John H on August 03, 2017

$11.99 charge from ARCHIVES CA DUBLIN appeared on my VISA card July 9. I have no idea what this charge is for. I have called my VISA Security and they have refunded the charge and cancelled my credit card and will be reissuing a new card.

John H on August 03, 2017

Just called the phone # above, and was connected to a phone sex line! NOT a valid contact # for ARCHIVES.CA DUBLIN

John M. Rankine on August 03, 2017

Ever since I sent in my DNA in to I did get my results back on my ancestry web page. I noticed that the results came back from Irland. This is when these extra charges started to come in on my credit card. 11.99$ each and every month. Yes I am going to inform my credit card company not to allow any more charges from this outfit.

Loraine K on August 22, 2017

If you are from Canada hit "1" instead of "2". You will get an operator. Didn't have any problem cancelling after that.

Dayle V on August 31, 2017

I have just changed my credit card, and will be contacting my bank "Disputes" department tomorrow in business hours to try to recover the $11.99/month dublin on October 03, 2017

After many tries to cancel my account I finally found a way going through They gave me the route I had to use to get there attention. The following is the route I took. ( I do hope the others have a success in cancelling these charges. John M. Rankine

Genesse on October 14, 2017

i believe it is a family find, I may have submitted info once not realizing it would be a monthly charge. It is difficult to remove. I am still looking at how and where i signed up, finding the website back is not easy at this stage.

Robert Goulet on October 24, 2017

I am being charged on my VISA a charge of $11.99 MONTHLY and I need to know what this is for.

LARRY DUKES on November 28, 2017


Louis Pavarotti on January 23, 2018

I learned recently that $11.99 has been added to my Visa bill each month for many months. I found this site and followed other people’s experiences on how to cancel the account. Apparently, I used the site once last year without charge and was advised that a fee would be charged after two weeks if I did not cancel. I can’t recall with certainty if I cancelled or not, or forgot or just put it off. On examination of Visa account recently, I noticed the ongoing billing.

D Myhr on February 05, 2018

It is a site that is FREE, but then they charge you automatically if not canceled. I tried changing the credit card with a new one and this did not work: but finally phoned this number...1-888-896-4442 and got the subscription canceled. Its for newspaper clippings and affiliated with

Wayne Moyer on February 15, 2018

Have this charge showing on my credit card since Dec.2017. No idea how , when , where or why this started ...I want ended immediately .

Jim Beach on March 04, 2018

Just contacted this # & cancelled subscription. Hope it works! Got a confirmation # from " Alex"

P. Dumont on March 09, 2018

Just contacted 1-888-896-4442, ext 1 and was able to cancel the subscription. This site takes your credit card information to access "free" genealogy and voila - you have a subscription. Other genealogy sites do not request your credit card information - read the terms and agreement info before giving any credit card info!!

F. Rakoczy on April 22, 2018

I started seeing this on my AMEX card a few months ago. Tried calling the number on their website and I got Dublin California City Hall. They never heard of archives ca. The I tried AMEX and they said I couldn't just stop the payment. Glad I found this site, the $11.99 will be charged again in a few days so I'll try the 1-888-896-4442 number and enter 1 since I'm from Canada. Hopefully I can finally get rid of this useless charge.

sharon gallup on April 24, 2018

i have been getting this monthly charge coming from my chequing account and did not authorize this. can someone tell me how to stop the charge. i have cancelled my credit card.

Sally H on April 29, 2018

i contacted their web site and have been able to cancel successfully. This is a copy of their response (which looks pretty good to me) ; As requested your membership has been canceled effective 28/04/2018. Order id:*****7093 You will continue to have access to your account until 24/05/2018, after which time you will forfeit all membership privileges and lose access to any information you have saved or uploaded to Archives. You can re-activate at any time by visiting and entering your email address and password. Please let us know if there is any additional assistance we can provide. Thank you, Ancestry Information Operations Company 70 Sir John Rogerson's Quay Dublin 2 Ireland

L. Gingras on May 17, 2018

You can call to cancel billing there an affiliate of ancestry. So they get your billing info from them here the direct line to cancel. 1-888-896-4442. Best of luck

james f quinlan on May 22, 2018


archives cadublinrl on July 01, 2018

I have no idea why this charge is on my statement

Maureen Marshall on July 15, 2018

A charge is aoppearing on my Credit card. How do I get rid.

Lila shahi on August 11, 2018

Archives ca doublin withdrawes my Visa card why

J.Linden August 27, 2018 on August 27, 2018

$11.99 being withdrawn from my credit card as well. Have contacted PC Financial and they haven't been helpful. Cancelling a current credit card and reapplying for a new card will solve the problem.

Lila shahi on September 06, 2018

Every mounts archives ca dublin withdraw my visa $11.99 but I don’t know this what can I do .

Archive on September 14, 2018

No idea what this charge is for.

Seghen on September 14, 2018 1. Sign in 2. Under your name click on Account 3. Click on the Help button on the top right screen 4. Scroll down to Membership and Billing 5. Click on "Membership Options" That should be able to cancel you. I however, cancelled my card and did the cancellation process through their website as I did not trust them to stop charging my account.

Anthony Cooper on September 15, 2018

I want this account closed and my name removed. I no longer want to be on here. please close account immediately. Thank you.

Jacob wilson on September 30, 2018

Taking 11.99 out of my account

james f quinlan on November 05, 2018

I want to cancel my account. Since you can not help me find my birth mothers name.

myron w masnyk on December 31, 2018

what is this? don't want it! don't need it! CANCEL IMMEDIATELY !

Darrell Gibbs on January 18, 2019

I am having the same issues as everyone else on this page. Joined a site for newspaper archives and for newspaper clippings a couple of years ago. My Visa credit card is charged monthly from ARCHIVES CA DUBLIN for $11.99. My bank cannot stop payment as the bank's online help's response is: "There is no stop payment option for purchases made with your credit card, a convenience cheque or otherwise with your credit card account. If you have a valid dispute, CIBC may be able to assist you." Really frustrating that the CIBC VISA or the bank cannot stop these charges and then also seeing this charge every month, also not knowing or have the ability to access the website is impossible, because I can't remember which one it is for. Tried the site mentioned previously,, my account information says it is a free one and they do not have credit card info for this account. Where ever I got the subscription from I really don't remember and I don't know where the charges are from. So if I called the 1-888-896-4442 number and entered 1 for Canada, how would I actually get it cancelled? Not sure if contacting the email addressed previously mentioned ( will rectify the situation and the charges but I will try. Very frustrating... A couple of options to check and see. If I am successful will update my response here.

James f Quinlan on January 19, 2019

want to cancel my account of $11.99 per month.

Merna Nelson on January 31, 2019

This is a charge for a membership with Go to the website and login with your email and password. Then go to the "your account" link (top right corner under your login name). Once in there click on the help icon and scroll down to the "How do I cancel my Membership" and click on the link for "Membership Options". You will be able to cancel from that link. Good luck!

Ed Nazaruk on March 05, 2019

Please cancel the subscription for this service!!

D Powell on March 15, 2019

THis Charge is on my account I am calling my card.

ronald ball on March 27, 2019

I cancelled ancestry feb 2 2019 why im igetting billed every month archives ca dublin

NO! on March 27, 2019

This is the 2nd time it has appeared on my card.

It is Archives CA Dublin for $11.99 on April 08, 2019

I see this on my credit card but to my knowledge I have never signed up for a membership to this. I would like that no more charges show up again on my credit card next month. Please assist in this matter so it does not happen on my next month statement. Thank you.

ARCHIVES CA DUBLIN IRL on April 12, 2019


Wanda Easson on April 18, 2019

No idea what this charge is for either. is on my credit card...its has come off twice now..please can you stop this from coming off my credit card..Thank you

ARCHIVES CA DUBLIN IE on April 21, 2019


Mike on May 26, 2019

go to to cancel your subscription

Marina on June 04, 2019

Want to cancel my account of $ 11.99 per month. Please Thanks

June Knee on July 09, 2019

I wish to have this charge of $11.99 per month cancelled immediately. Thanks

Lois James on July 12, 2019

I want to have this charge of $25.98 per month cancelled immediately. Your confirmation would be appreciated.

Kathy Young on July 26, 2019

This has shown up on my credit card.

Elizabeth Nurnberger on August 16, 2019

Don't know source of charge on Master Card

B Cranstone on September 12, 2019

Please take this charge off my account sooner then later please

ARCHIVES CA DUBLIN on September 19, 2019

please remove from my visa card

Jo-Ann Bader on November 14, 2019

do not know where bit came from. how do I get rid of it

Trevor Wood on November 29, 2019

I dont want this transaction to continue, as I have made a mistake in submitting my details.

linda hill on December 10, 2019

I have never been on this site. Do not want to be on this site. I suggest you put the monies back in my credit card account as I am reporting you to the local police and every credit debit visa card I have. What you are doing is totally illegal. I never gave permission for you to take a nickel. You are charging me since July for 11.99 a month. I will give you till Friday to get this monies back in my account or you are looking at some serious charges. I do not fuck around when it comes to this shit but so I better see my money and fast. I have never seen this site in my entire life.

Lisa Langlois on December 11, 2019

I just called (1-888-896-4442) and apparently, I had done a search of and authorized a free 14 day trial after which I had been charged $11.99/mth. The rep (Colleen) said that she was authorized to give me a 3 month refund on my credit card.

Sandi Richardsen on December 29, 2019

I don't reconcnise this charge

Denise McKenzie on June 12, 2020

I do not remember ever visiting this site let alone subscription. I've tried cancelling it 11.99 monthly. No luck since then my visa expired and I recieved a new visa debit card with a different number and money is still coming out of my account. Bullshit!!! I'm calling the bank today!

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