The credit card charge MYIDENTITYASSIST 1-877-73 8-5979 has been submitted by a user looking for information.

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Comments

Robin on July 12, 2016

This is a "legitimate" charge from a company that seems to be affiliated with various banks. The charge does seem to suddenly appear for no apparent reason though. I'm currently trying to get it removed for the second time. Must be some "opt-out" thing somewhere that I missed. https://www.myidentityassist.com/EN/Home/Index They offer service that might be of some use, but does not seem worth the $60 plus dollars a year they charge. The alerts and help they offer seem to be similar to what your bank would provide anyway. Unless you have a ton of credit cards to monitor perhaps?

On-Star. GM SUV. on March 28, 2018

Had the car for 3 years and never had this before.

Bob on October 27, 2018

Just received a charge on my CIBC Visa for MyIdentityAssist and I can't remember ever asking for that service. On further investigation I discovered that CIBC sold this service to the TD Bank a few years ago. I figure TD Bank billed my VISA with one of their "opt-out" services for which I had no notification I can recall. Not 100% sure but they did provide that phone number 1-877-738-5979 which I will be calling.

Lisa on February 28, 2019

Did not order this

MyIdentityAssist on April 14, 2019

Have no idea who MyIdentityAssist is. Charge showed up onCIBC Classic Visa Card

Seth on April 17, 2019

Checked with TD as this was charged to my card yesterday. They knew nothing about it and are closing my card and replacing with a new account just to be safe. Attempted to reach the phone number associated with this charge and did not get through.

Mark on May 01, 2019

Just showed up on my statement for April TD Aeroplan statement. I called them (Myadintityassist) and they said I signed up in March 2007, received 3 years for free and they have been billing me every year since - but I have no recollection of ever signing up for anything like this nor paying any bill for it. Going to call TD...

S.P. on May 16, 2019

MyIdentityAssist was a CIBC program that got transferred over to TD some number of years ago. I suspect anyone who signed up for a CIBC credit card or account got added to a customer database that went to TD. I'm guessing they applied the 3 years free to all customers and once expires they go ahead and bill you for another 3 years. Just call 1-877-738-5979, confirm your identify, and they will cancel and refund. Be warned, they will try to sell you on the service before completing the cancellation.

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